Terms of Service

This site and the mobile applications and services available in connection with this site and mobile application (”the App”, and our “Services” are made available to you by Knoyle Technologies). (”Knoyle Technologies”, “OurHouse”, “We”, “Us”) subject to these Terms of service including those set forth in the Privacy Policy (the ”Terms”).

By accessing, using or downloading any materials/ content from the App or website, you agree to follow and be bound by these Terms, which may be updated by us at any time, which we will try our best to notify you of any changes, this might not always be applicable. To view the most up to date version of our terms, either in in-app or on our website. We and our third-party providers may make improvements and/or changes in the products, services, mobile applications, features, programs, and prices described in this App at any time without notice. Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages at this App. The App is not intended for and is not designed to attract children under 13 years of age.

If you do not agree with the terms, please do not continue to use this app. By continuing to use this app, you are agreeing to the terms and all revisions thereof.

We reserve the right to at any time to modify or discontinue, temporarily or permanently, the app or any portion thereof with or without notice. You agree that we shall not. be liable to you or any third party for any modification, suspension of the app, website or any portion thereof.

Registration

To use the features/ services on the App, you must complete the sign up registration form. You agree to:

• provide true, accurate, current and complete information about yourself as prompted by the App’s registration form.

• maintain and promptly update your user data to keep it accurate and up to date.

You agree for the user data you provide, we may use to provide you with the services on the app and or on the website. If you have provided incorrect, inaccurate or out-of-date information, we have reasonable grounds to suspend, terminate and or delete your account and refuse any current or future use of the App or website. In consideration of your use of the App, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of any applicable jurisdiction.

Payments

If you choose to buy any additional features such as Parcel Tracking, etc. You must designate and provide information about your preferred payment (e.g., credit card, online payment service, in-app purchase using your iTunes account, or any other payment method made available by us) (”Payment Methods”). You will immediately be charged for these fees after you tap to by a feature or contact us. You agree to pay all fees incurred in connection with your username and password for your OurHouse account.

User Conduct

You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password and to your computer while logged into the App. You accept responsibility for all activities that occur under your account or from your computer. We endeavour to use reasonable security measures to protect against unauthorised access to your account. We cannot, however, guarantee absolute security of your account, your Content or the personal information you provide, and we cannot promise that our security measures will prevent third-party “hackers” from illegally accessing the App or its contents. You agree to immediately notify us of any unauthorised use or your account or password, or any other breach of security, and to accept all risks of unauthorised access to the User Data and any other information you provide to us.

You understand that all information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, available in connection with the App are the sole responsibility of the person from whom such Content originated. This means that you, and not us, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the App. We do not control or monitor the Content posted to the App by others and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the App, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available on the App.

You agree to not use the App to:

• a: upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

• b: harm minors in any way;

• c: impersonate any person or entity, including, but not limited to, a Knoyle Technologies official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;

• d: upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

• e: upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

• f: upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

• g: upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

• h: interfere with or disrupt the App or servers or networks connected to the App, or disobey any requirements, procedures, policies or regulations of networks connected to the App; and/or

• i: intentionally or unintentionally violate any applicable national or international law.

You specifically agree not to access (or attempt to access) the App or the Content through any automated means (including the use of any script, web crawler, robot, spider, or scraper), and that you will not forge or manipulate identifiers in order to disguise the origin of any access (or attempted access) to the App. You must also obey all laws, regulations and rules that apply to your activities when you use our Services and the App. We reserve the right to terminate your Account and to prevent your use of any and all our Services if your Account is used to engage in illegal activity or to violate this Terms of Service.

You acknowledge that we may or may not pre-screen or monitor Content, but that we and our designees shall have the right (but not the obligation) in their sole discretion to pre-screen, monitor, refuse or remove any Content that is available via the App. Without limiting the foregoing, we and our designees shall have the right to remove any Content that violates the Terms or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content available in connection with the App, including any reliance on the accuracy, completeness, or usefulness of such Content.

You acknowledge, consent and agree that we may access, preserve and disclose your User Data, Payment Method information and other Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:

• a: comply with legal process;

• b: enforce the Terms;

• c: respond to claims that any Content violates the rights of third parties;

• d: respond to your requests for customer service; or

• e: protect the rights, property or personal safety of us, its users and the public. Subject to the foregoing, we will use reasonable efforts to maintain the confidentiality of your User Data and Payment Method information.

The App is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the App, use of the App or access to the App.

You understand that use of certain features of the App may require you to purchase third party equipment or materials. While we may recommend the equipment or materials of certain third-party suppliers, we shall have no responsibility for your acquisition or use of any third-party equipment or materials and does not guarantee that third party equipment or materials will function with the App or will be error-free.

Content submitted in App

We do not claim ownership of Content you may submit or make available for inclusion on the App. However, with respect to Content you submit or make available for inclusion on the App, you grant us a worldwide, perpetual, irrevocable, royalty-free and non-exclusive license, as applicable, to use, distribute, reproduce, modify, adapt, publicly perform and publicly display and otherwise exploit such Content on the App for the purposes of providing and promoting the App and the features and services available on the App.

The App may provide you with the option of making certain Content that you submit to the App as private or available only to select users of the App. If, upon submission of Content to the App, you initially elect to mark such Content as private or available for a limited group of users, we will maintain the privacy of such Content in accordance with your election. However, if you do not elect to mark your Content as private or available for a limited group of users, or later change such designation to allow such Content to be made generally available, we cannot and does not guarantee the privacy of such Content.

Electronic Communications

The App may provide you with the ability to send e-mails, post messages to user forums, enter chat rooms, speak via Internet voice connections or send similar messages and communications to third party service providers, advertisers, other users and/or us. You agree to use communication methods available on the App only to send communications and materials related to the subject matter for which we provided the communication method, and you further agree that all such communications by you shall be deemed your Content and shall be subject to and governed by the Terms. By using any of the communications methods available on the App, you acknowledge and agree that

• a: all communications methods constitute public, and not private, means of communication between you and the other party or parties,

• b: communications sent to or received from third party service providers, advertisers or other third parties are not be endorsed, sponsored or approved by us (unless expressly stated otherwise by Knoyle Technologies) and

• c: communications are not pre-reviewed, post-reviewed, screened, archived or otherwise monitored by us in any manner, though we reserve the right to do so at any time at its sole discretion in accordance with the Terms.

You agree that all notices, disclosures and other communications that we provide to you electronically shall satisfy any legal requirement that such communications be in writing.

Proprietary Rights

You acknowledge and agree that the App, any necessary software used in connection with the App (if any) and any Content available on the App contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly permitted by applicable law or authorised by us or applicable third-party service providers or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the App, the software or Content available on the App (other than Content that you may submit), in whole or in part.

We grant you a personal, non-transferable and non-exclusive right and license to access and use the App; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the App. You agree not to access the App by any means other than through the interface that is provided by us for use in accessing the App.

Disclaimer

The materials on the App are provided on an 'as is' basis. Knoyle Technologies makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Knoyle Technologies does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the App or otherwise relating to such materials or on any sites linked to the App.

Support

We will provide support to you related to the App and website via the following methods:

• Online Helpdesk: https://support.knoyletechnologies.co.uk/

• Helpdesk Email: support@knoyletechnologies.co.uk

We aim to reply to support requests within 48 hours.

If you have any questions regarding these terms, please contact us via email (support@knoyletechnologies.co.uk)